{"id":4666,"date":"2026-05-22T21:25:26","date_gmt":"2026-05-22T21:25:26","guid":{"rendered":"https:\/\/driveforce.fr\/?page_id=4666"},"modified":"2026-05-22T22:00:59","modified_gmt":"2026-05-22T22:00:59","slug":"politique-de-retour-driveforce","status":"publish","type":"page","link":"https:\/\/driveforce.fr\/en\/politique-de-retour-driveforce\/","title":{"rendered":"Politique de retour  DriveForce"},"content":{"rendered":"<p>Chez <a href=\"\/en\/boutique\/\" title=\"\">DriveForce<\/a>, nous accordons une grande importance \u00e0 la satisfaction de nos clients.<br>Si vous n\u2019\u00eates pas enti\u00e8rement satisfait de votre achat, vous pouvez effectuer une demande de retour conform\u00e9ment aux conditions ci-dessous.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Droit de r\u00e9tractation<\/h2>\n\n\n\n<p>Conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur, vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de votre commande pour exercer votre droit de r\u00e9tractation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conditions de retour<\/h2>\n\n\n\n<p>Pour \u00eatre \u00e9ligible \u00e0 un retour, l\u2019article doit :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00eatre inutilis\u00e9 et en parfait \u00e9tat ;<\/li>\n\n\n\n<li>\u00eatre retourn\u00e9 dans son emballage d\u2019origine ;<\/li>\n\n\n\n<li>ne pr\u00e9senter aucune trace d\u2019usure ou de d\u00e9t\u00e9rioration.<\/li>\n<\/ul>\n\n\n\n<p>DriveForce se r\u00e9serve le droit de refuser tout retour ne respectant pas ces conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Produits non \u00e9ligibles au retour<\/h2>\n\n\n\n<p>Certains articles ne peuvent pas \u00eatre retourn\u00e9s, notamment :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>les produits personnalis\u00e9s ;<\/li>\n\n\n\n<li>les articles utilis\u00e9s ou endommag\u00e9s apr\u00e8s r\u00e9ception ;<\/li>\n\n\n\n<li>certains produits pour des raisons d\u2019hygi\u00e8ne ou de s\u00e9curit\u00e9.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Proc\u00e9dure de retour<\/h2>\n\n\n\n<p>Toute demande de retour doit \u00eatre effectu\u00e9e via notre page de contact en pr\u00e9cisant :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>le num\u00e9ro de commande ;<\/li>\n\n\n\n<li>le produit concern\u00e9 ;<\/li>\n\n\n\n<li>le motif du retour.<\/li>\n<\/ul>\n\n\n\n<p>Apr\u00e8s validation de votre demande, les instructions de retour vous seront communiqu\u00e9es par e-mail.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Remboursement<\/h2>\n\n\n\n<p>Une fois le produit re\u00e7u et inspect\u00e9, le remboursement sera effectu\u00e9 sur le moyen de paiement initial dans un d\u00e9lai raisonnable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frais de retour<\/h2>\n\n\n\n<p>Les frais de retour restent \u00e0 la charge du client, sauf en cas :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>d\u2019erreur de notre part ;<\/li>\n\n\n\n<li>de produit d\u00e9fectueux ;<\/li>\n\n\n\n<li>de produit re\u00e7u non conforme \u00e0 la commande.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Produit endommag\u00e9 ou erreur de commande<\/h2>\n\n\n\n<p>Si vous recevez un article endommag\u00e9, d\u00e9fectueux ou incorrect, veuillez nous contacter dans les meilleurs d\u00e9lais afin qu\u2019une solution adapt\u00e9e puisse \u00eatre propos\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p>Pour toute question concernant notre politique de retour, vous pouvez nous contacter via notre page de contact disponible sur le site <a href=\"mailto:contact@driveforce.fr\" title=\"\">DriveForce<\/a>.<audio autoplay=\"\"><\/audio><\/p>\n\n\n\n<p>Pour consulter nos <a href=\"https:\/\/driveforce.fr\/en\/a-propos-2\/\" title=\"\u00e0 propos\">Mentions l\u00e9gales<\/a> ainsi que nos <a href=\"https:\/\/driveforce.fr\/en\/a-propos-2\/\" title=\"\u00e0 propos\">Conditions G\u00e9n\u00e9rales de vente<\/a> (CGV), veuillez visiter les pages d\u00e9di\u00e9es disponibles dans la section &#8220;\u00c0 propos&#8221; du site <a href=\"https:\/\/driveforce.fr\/en\/a-propos-2\/\" title=\"\u00e0 propos\">DriveForce<\/a><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Chez DriveForce, nous accordons une grande importance \u00e0 la satisfaction de nos clients.Si vous n\u2019\u00eates pas enti\u00e8rement satisfait de votre achat, vous pouvez effectuer une demande de retour conform\u00e9ment aux conditions ci-dessous. Droit de r\u00e9tractation Conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur, vous disposez d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de votre [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-4666","page","type-page","status-publish","hentry"],"blocksy_meta":[],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de retour DriveForce - DriveForce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/driveforce.fr\/en\/politique-de-retour-driveforce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour DriveForce - DriveForce\" \/>\n<meta property=\"og:description\" content=\"Chez DriveForce, nous accordons une grande importance \u00e0 la satisfaction de nos clients.Si vous n\u2019\u00eates pas enti\u00e8rement satisfait de votre achat, vous pouvez effectuer une demande de retour conform\u00e9ment aux conditions ci-dessous. 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